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Home Services / Washington, DC metro

A home services platform run through one conversation.

KleanCierge is a home management concierge for Washington, DC and nearby Maryland and Virginia. Customers describe what their home needs to an AI concierge, and one point of contact covers house cleaning, handyman work, pest control, grounds keeping, and home organizing.

kleancierge.com
KleanCierge website design

The project at a glance

Give homeowners a single place to request, price, and book home services, and give the business the pages and workflows to reach customers across the DC metro.

What we delivered

  • An AI chat concierge that takes requests in plain language, with photo upload and quick-start options.
  • Published cleaning prices and a quote path for the other trades.
  • A customer portal sign-in, a partner referral program, and a service-provider application path.
  • A structured site of 278 pages covering 5 services across 43 DC, Maryland, and Virginia communities.
Explore the live website →

One conversation instead of forms

The chat concierge, named Kai, is the main way customers start. Quick-start options cover booking a house cleaning, getting a repair quote, pest control, yard and grounds work, and general questions. Customers can describe the problem in their own words and add a photo. A human verification check protects the chat from automated abuse.

Pricing customers can see

Cleaning has published starting prices for a standard clean, a deep clean, and a move-in or move-out clean. The site states that cleaning is priced and booked in the conversation, while handyman, pest control, and grounds work are quoted within 24 hours. A dedicated pricing page sets out the rates and explains which services are quoted individually.

Customer portal

A sign-in link on every page leads to a customer portal. The site describes the portal as the place where bookings, quotes, messages, visit reminders, and the saved payment method are kept. Payments are handled by a secure payment provider, and the published cancellation policy sets out deposit refund terms.

Partners and service providers

A partner referral program lets businesses sign up through a form and agree to a versioned partner agreement, after which they receive a referral code and link. Service providers apply through the chat concierge, and the site states that each application is reviewed by hand.

Search coverage across the DC metro

The site is organized for local search. It has 43 community pages across Washington, DC, Northern Virginia, and Maryland, 5 service pages, and 215 pages that pair each service with each community, plus comparison pages. The sitemap lists 278 URLs. The site also publishes a guide file for AI search tools and allows their crawlers.

Policies and accessibility

Privacy, terms of service, cancellation, and accessibility pages are published, and visitors can change their cookie settings. The accessibility statement targets WCAG 2.1 AA.

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